Everyone is working harder than ever, trying to deliver consistent value to the customer, but still you need to do even more with even less?
Ideas such as Six Sigma & Lean have a lot to offer, but without additional focus on both ‘context’ and ‘content’ – your culture and your resources – they will not get embedded into your operations. You need to have the right processes written down, but you want them to work day-in day-out.
Our solution to your need is an effective three-point plan to
(1) create a unified, collaborative and focused organisation
(2) define and document the right way to do the right thing at the right time
(3) ensure that the right capability and capacity is in place to deliver
With this in place you’ll ensure that processes are translated into value-focused actions, minimise the time and money wasted by being inefficient, and ensure that every activity is effective at delivering value to the customer.